Frequently Asked Questions

Everything you need to know about your Compex performance gear.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for athletes who need their gear sooner.

What is your return policy for recovery equipment?

We offer a 30-day trial period on all Compex devices. If you are not completely satisfied with your recovery results, you can return the product in its original packaging for a full refund.

Do Compex products come with a warranty?

Yes, all our electronic muscle stimulators and recovery tools come with a standard 2-year manufacturer's warranty covering any defects in materials or workmanship.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger equipment purchases.

How do I know which muscle stimulator is right for me?

We provide a comprehensive comparison guide on our 'Technique' page. You can also contact our sports science team via live chat for a personalized recommendation based on your training goals.

Are replacement electrodes available for purchase?

Yes, we stock a full range of replacement electrodes and accessories. For optimal performance and hygiene, we recommend replacing your pads every 15-20 uses.